ITIL Service Design Online Training and Exam course | live Virtual Training

ITIL Service Design Online Training and Exam course | live Virtual Training

341 STUDENTS ENROLLED

    ITIL Service Design Online Training and Exam course includes 180-day access to E-Learning, 15-hour access to online virtual training and exam registration.

    KEY FEATURES

    180-day E-Learning Access

    Online Exam Reg.

    15 hours of live virtual training

    ITIL SD Manual (Soft Copy)

    Free MSP E-Learning

    40 PDUs

    Case Studies & Questions

    Over 40 hours of e-Learning

     

     

    View Online Demonstration

    Learn more about ITIL Service Design Online Training and Exam course and see how it works

    Course Curriculum

    01. Course Overview
    02. Introduction to Service Design
    03. Various Principles and Concept
    04. Design Coordination
    05. Service Catalogue Management
    06. Service Level Management
    07. Capacity Management
    08. Availability Management
    09. ITSCM
    10. Information Security Management Process
    11. Supplier Management
    12. Service Design Technology
    13. Organizing for Service Design
    14. Technological Consideration
    15. Implementing Service Design
    16. Challenges, CSF and Risk
    17. Summary
    18. Mock Exam

    Course Reviews

    5

    ratings
    • 5 stars2
    • 4 stars0
    • 3 stars0
    • 2 stars0
    • 1 stars0
    1. Vodafone, Helsinki, Finland

      Excellent course, but the best teacher very professional and knowledgeable, which helped a lot to understand the material in so limited time and pass the exams without any problem. Thanks again.

    2. Customer Service Engineer at MTN

      The training broadened my knowledge so well. I enjoyed the course and look forward to attending more courses.

    TAKE THIS COURSE
    • $1,000 $800
    • 180 Days

    PRACTICE QUESTIONS

    » PMP Questions

     

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