ITIL Service Design Online Training and Exam course includes 180-day access to E-Learning, 15-hour access to online virtual training and exam registration.

KEY FEATURES

180-day E-Learning Access

Online Exam Reg.

15 hours of live virtual training

ITIL SD Manual (Soft Copy)

Free MSP E-Learning

40 PDUs

Case Studies & Questions

Over 40 hours of e-Learning

 

 

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Learn more about ITIL Service Design Online Training and Exam course and see how it works

Course Curriculum

01. Course Overview
02. Introduction to Service Design
03. Various Principles and Concept
04. Design Coordination
05. Service Catalogue Management
06. Service Level Management
07. Capacity Management
08. Availability Management
09. ITSCM
10. Information Security Management Process
11. Supplier Management
12. Service Design Technology
13. Organizing for Service Design
14. Technological Consideration
15. Implementing Service Design
16. Challenges, CSF and Risk
17. Summary
18. Mock Exam

Course Reviews

5

ratings
  • 5 stars2
  • 4 stars0
  • 3 stars0
  • 2 stars0
  • 1 stars0
  1. Profile photo of Gautam Gianchandani

    Vodafone, Helsinki, Finland

    Excellent course, but the best teacher very professional and knowledgeable, which helped a lot to understand the material in so limited time and pass the exams without any problem. Thanks again.

  2. Profile photo of Uzodinma Ogbonna

    Customer Service Engineer at MTN

    The training broadened my knowledge so well. I enjoyed the course and look forward to attending more courses.

TAKE THIS COURSE
  • $720 $665
  • 180 Days
341 STUDENTS ENROLLED
    Terms  Copyright  +44-161-7060-156.