ITIL Operational Support and Analysis OSA Online E-learning and Exam Course

ITIL Operational Support and Analysis OSA Online E-learning and Exam Course

142 STUDENTS ENROLLED

ITIL Operational Support and Analysis OSA Online E-learning and Exam gives candidates access to Online E-Learning for 180 days and access to online exam registration

KEY FEATURES

180-day E-Learning Access

Online Exam Reg.

 Exam Practice Questions

ITIL OSA Materials

Free PMP E-Learning

40 PDUs offered

Case Studies & Questions

Over 40 hours of E-Learning

 

 

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Learn more about ITIL Operational Support and Analysis OSA Online E-learning and Exam and see how it works

Course Curriculum

01. Course Overview
02. Introduction to OSA
03. Event Management
04. Incident Management
05. Request Management
06. Problem Management
07. Access Management
08. The Service Desk, Function and Roles
09. Technology Consideratioon
10. Implementation Consideration
11. Challenges, CSF and Risk
12. Summary
13. Mock Exam

Course Reviews

5

ratings
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  1. Vodafone, Helsinki, Finland

    Excellent course, but the best teacher very professional and knowledgeable, which helped a lot to understand the material in so limited time and pass the exams without any problem. Thanks again.

TAKE THIS COURSE
  • $600 $475
  • 180 Days

PRACTICE QUESTIONS

» PMP Questions

 

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