ITIL Continual Service Improvement Online E-learning Training is a training course that gives candidates access to ITIL Service Strategy E-Learning content online for 180 days.

KEY FEATURES

40 PDUs offered

 Exam Practice Questions

 Exam Preparatory Tools

 Case Studies & Questions

Contents Accredited by APMG

Over 40 hours of E-Learning

 

 

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Learn about ITIL Continual Service Improvement Online E-learning Training and see how it works

Course Curriculum

01. Course Overview
02. Introduction to CSI
03. CSI Principles
04. Seven Step Improvement Process
05. CSI Methods and Techniques
06. Organizing for CSI
07. Technology Consideration
08. Implementing CSI
09. Challenges, CSF and Risk
10. Mock Exam

Course Reviews

5

ratings
  • 5 stars2
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  1. Vodafone, Helsinki, Finland

    Excellent course, but the best teacher very professional and knowledgeable, which helped a lot to understand the material in so limited time and pass the exams without any problem. Thanks again.

  2. Customer Service Engineer at MTN

    The training broadened my knowledge so well. I enjoyed the course and look forward to attending more courses.

TAKE THIS COURSE
  • $250 $195
  • 180 Days
113 STUDENTS ENROLLED